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About
Details
They are designed to light fast and burn over 1.5 hours when used according to instructions. Variations in fireplace and climatic conditions may alter duration of burn. Heat content is approximately 32,000 BTU. If used in an outdoor fireplace / fire pit, use only in a well ventilated area, and not under any form of cover. Weather conditions and wind may cause the log to produce more smoke and burn for a shorter duration). Outdoor: Burn 1-2 logs in an outdoor fireplace or fire pit (Duraflame 2.5 lb firelogs may be burned in all types of indoor, open-hearth fireplaces. They are designed to light fast and burn over 1.5 hours when used according to instructions. Variations in fireplace and climatic conditions may alter duration of burn. Heat content is approximately 32,000 BTU. If used in an outdoor fireplace / fire pit, use only in a well ventilated area, and not under any form of cover. Weather conditions and wind may cause the log to produce more smoke and burn for a shorter duration). FireWise: Burns cleaner than wood. Duraflame firelogs light faster and burn more completely than firewood, and because far less material is consumed when burning a firelog, significantly fewer pollutants are emitted than a comparable wood fire. 80% less fine particles (Source: Dec 2005 Environment Canada/US EPA Reg. 5 Content and emission characteristics of artificial wax firelogs). 75% less carbon monoxide (Source: Dec 2005 Environment Canada/US EPA Reg. 5 Content and emission characteristics of artificial wax firelogs). 90% less hazardous air pollutants (Source: Dec 2005 Environment Canada/US EPA Reg. 5 Content and emission characteristics of artificial wax firelogs). Save Trees: A Duraflame firelog consumes 80% less material than a comparable 1-2 hour wood fire, and burning firelogs instead of wood results in significantly fewer trees cut down for use as firewood.
Directions
Lighting Instructions: Indoor Fire: For use in all types of open-hearth fireplace. Open fireplace damper before lighting firelog. Carefully pull outward on the seam of the wrapper (without tearing) to loosen it from the log and create an air space. Place firelog (only one) on supporting grate with arrows pointing down and seam facing room. Light the seam below each arrow. Close fireplace screen. Outdoor Fire: For use in outdoor fireplaces, fire pits fire bowls chimeneas and campfires. Firelog(s) should be on a green in an outdoor fireplace or on a bed of sand in a chimenea or fire pit. Do not burn with wood or any other materials. Carefully pull outward on the seam of the wrapper (without tearing) to loosen it from the log and create an air space. Place one firelog in base of fireplace/ fire pit with the seam on the side of the log and the lighting arrows pointing down. A second firelog may be used, if desired, by placing the second log diagonally across the first log (with seam on the log). Light the seam(s) below each arrow. Do not burn more than 2 logs at a time. If you are using a clay chimenea, follow initial instructions above, but burn only one firelog. Two firelogs may be too hot for many chimeneas and could result in the clay cracking. Use in open, well ventilated area, Avoid prolonged, direct exposure to smoke.
About
Details
They are designed to light fast and burn over 1.5 hours when used according to instructions. Variations in fireplace and climatic conditions may alter duration of burn. Heat content is approximately 32,000 BTU. If used in an outdoor fireplace / fire pit, use only in a well ventilated area, and not under any form of cover. Weather conditions and wind may cause the log to produce more smoke and burn for a shorter duration). Outdoor: Burn 1-2 logs in an outdoor fireplace or fire pit (Duraflame 2.5 lb firelogs may be burned in all types of indoor, open-hearth fireplaces. They are designed to light fast and burn over 1.5 hours when used according to instructions. Variations in fireplace and climatic conditions may alter duration of burn. Heat content is approximately 32,000 BTU. If used in an outdoor fireplace / fire pit, use only in a well ventilated area, and not under any form of cover. Weather conditions and wind may cause the log to produce more smoke and burn for a shorter duration). FireWise: Burns cleaner than wood. Duraflame firelogs light faster and burn more completely than firewood, and because far less material is consumed when burning a firelog, significantly fewer pollutants are emitted than a comparable wood fire. 80% less fine particles (Source: Dec 2005 Environment Canada/US EPA Reg. 5 Content and emission characteristics of artificial wax firelogs). 75% less carbon monoxide (Source: Dec 2005 Environment Canada/US EPA Reg. 5 Content and emission characteristics of artificial wax firelogs). 90% less hazardous air pollutants (Source: Dec 2005 Environment Canada/US EPA Reg. 5 Content and emission characteristics of artificial wax firelogs). Save Trees: A Duraflame firelog consumes 80% less material than a comparable 1-2 hour wood fire, and burning firelogs instead of wood results in significantly fewer trees cut down for use as firewood.
Directions
Lighting Instructions: Indoor Fire: For use in all types of open-hearth fireplace. Open fireplace damper before lighting firelog. Carefully pull outward on the seam of the wrapper (without tearing) to loosen it from the log and create an air space. Place firelog (only one) on supporting grate with arrows pointing down and seam facing room. Light the seam below each arrow. Close fireplace screen. Outdoor Fire: For use in outdoor fireplaces, fire pits fire bowls chimeneas and campfires. Firelog(s) should be on a green in an outdoor fireplace or on a bed of sand in a chimenea or fire pit. Do not burn with wood or any other materials. Carefully pull outward on the seam of the wrapper (without tearing) to loosen it from the log and create an air space. Place one firelog in base of fireplace/ fire pit with the seam on the side of the log and the lighting arrows pointing down. A second firelog may be used, if desired, by placing the second log diagonally across the first log (with seam on the log). Light the seam(s) below each arrow. Do not burn more than 2 logs at a time. If you are using a clay chimenea, follow initial instructions above, but burn only one firelog. Two firelogs may be too hot for many chimeneas and could result in the clay cracking. Use in open, well ventilated area, Avoid prolonged, direct exposure to smoke.
Common questions
Learn more about how to place an order here.
Then, when you arrive at the store of your choice, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.
Learn more about pickup orders here.
- Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
- Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
- Tipping is optional but encouraged for delivery orders. It's a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.
With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too.
Instacart pickup cost:
- There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. Instacart+ membership waives this like it would a delivery fee.
- Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership.
Learn more about Instacart pricing here.
You can set item and delivery instructions in advance, as well as chat directly with your shopper while they shop and deliver your items. You can tell the shopper to:
- Find Best Match: By default, your shopper will use their best judgement to pick a replacement for your item.
- Pick Specific Replacement: You can pick a specific alternative for the shopper to purchase if your first choice is out-of-stock.
- Don't Replace: For items you'd rather not replace, choose "Don't replace" to get a refund if the item is out of stock.
Learn more about instructions for specific items or replacements here.
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Early/late orders
If an order never came, or you get someone else's order, you can reach out to Instacart Customer Experience.