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To enjoy safe fires we recommend: Outdoor Use: Instructions: Clean a 10' wide circle of any burnable materials, dry grass, leaves and wood. Place kindling or starter of choice on ground or fireplace grate. Allow air flow under starter and logs. Loosely stack Hotsticks around and above starter. Light starter and kindling. For optimum results, do not add additional logs until logs are burning well. Caution: Never build a camp fire under overhanging branches, or on steep slopes. Keep water handy, If no water, use dirt. Keep fires small and under control. Never leave fires unattended. Be sure marches are out! If not throwing used matches into the campfire, hold until cold and break it apart. Indoor Use: Instructions: Open chimney damper. Place kindling or starter of choice on fireplace grate. Allow air flow under starter and logs. Loosely stack Hotsticks around and above starter. Light starter or kindling. For optimum results, do not add additional logs until logs are burning well. Caution: Keep chimney clean, have chimney cleaned and inspected on a regular basis. Have an ABC fire extinguisher available. Never leave fire unattended. Close screen and/or glass doors to prevent sparks from escaping. Keep burnable materials away from fire. Keep children away from fire. (teach children fire safety). Be sure fire is completely out before leaving fire unattended. How to be sure your fire is out: Drown fire with water making sure all embers and coals are wet (if no water, use dirt). Stir and add more water. Make sure no roots are burning. Never leave a fire until you know it is out.
About
Directions
To enjoy safe fires we recommend: Outdoor Use: Instructions: Clean a 10' wide circle of any burnable materials, dry grass, leaves and wood. Place kindling or starter of choice on ground or fireplace grate. Allow air flow under starter and logs. Loosely stack Hotsticks around and above starter. Light starter and kindling. For optimum results, do not add additional logs until logs are burning well. Caution: Never build a camp fire under overhanging branches, or on steep slopes. Keep water handy, If no water, use dirt. Keep fires small and under control. Never leave fires unattended. Be sure marches are out! If not throwing used matches into the campfire, hold until cold and break it apart. Indoor Use: Instructions: Open chimney damper. Place kindling or starter of choice on fireplace grate. Allow air flow under starter and logs. Loosely stack Hotsticks around and above starter. Light starter or kindling. For optimum results, do not add additional logs until logs are burning well. Caution: Keep chimney clean, have chimney cleaned and inspected on a regular basis. Have an ABC fire extinguisher available. Never leave fire unattended. Close screen and/or glass doors to prevent sparks from escaping. Keep burnable materials away from fire. Keep children away from fire. (teach children fire safety). Be sure fire is completely out before leaving fire unattended. How to be sure your fire is out: Drown fire with water making sure all embers and coals are wet (if no water, use dirt). Stir and add more water. Make sure no roots are burning. Never leave a fire until you know it is out.
Common questions
Learn more about how to place an order here.
Then, when you arrive at the store of your choice, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.
Learn more about pickup orders here.
- Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
- Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
- Tipping is optional but encouraged for delivery orders. It's a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.
With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too.
Instacart pickup cost:
- There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. Instacart+ membership waives this like it would a delivery fee.
- Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership.
Learn more about Instacart pricing here.
You can set item and delivery instructions in advance, as well as chat directly with your shopper while they shop and deliver your items. You can tell the shopper to:
- Find Best Match: By default, your shopper will use their best judgement to pick a replacement for your item.
- Pick Specific Replacement: You can pick a specific alternative for the shopper to purchase if your first choice is out-of-stock.
- Don't Replace: For items you'd rather not replace, choose "Don't replace" to get a refund if the item is out of stock.
Learn more about instructions for specific items or replacements here.
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Early/late orders
If an order never came, or you get someone else's order, you can reach out to Instacart Customer Experience.