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About Fortinos

Due to technology upgrades we are working through, you will experience delays receiving PC Optimum points on your Instacart purchase. Please expect 5-6 business days before your PC Optimum points appear in your account. You'll see any PC Optimum points accrued marked as an Adjustment for the next 4-5 weeks. They will appear normally once our upgrades are complete

In 1961, the first tiny Fortinos store opened in the heart of Hamilton with a commitment to giving its customers fresh, quality foods, competitive prices and unsurpassed customer service. Today, the “Supermarket with a Heart” has grown successfully to serve a variety of communities stretching from Stoney Creek to Vaughan. With a team of community-based Franchise Owners committed to the customer, Fortinos is leading the way as it continues to introduce innovative products and services aimed at enhancing the shopping experience.

See all alcohol delivery through Instacart.

Produce

Meat & Seafood

Deli

Bakery

Common questions

Yes! Fortinos offers same-day delivery with Instacart and you can get your items delivered in as fast as 1 hour.

It's simple. Using the Instacart app or website, you can shop for your favorite products from a Fortinos near you. After you have placed your order, Instacart will connect you with a personal shopper in your area to shop and deliver your order. Contactless delivery is available with our "Leave at my door" option. You can track your order's progress and communicate with your shopper every step of the way using the Instacart app or website.

Here's the breakdown on Fortinos delivery cost via Instacart:
  • Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
  • Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
  • Tipping is optional (but highly encouraged!) for delivery orders. It’s a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.

Interested in lower delivery fees? Sign up for Instacart Express and you can get $0 delivery fees on every order over $35, and lower service fees too!

The best part about Fortinos delivery via Instacart is that you can choose when you would like to schedule your delivery. You can get it in as fast as an hour, or choose a dropoff time for later in the day or week to fit your schedule.

Delivery windows start as early as 9am and run as late as midnight. Check local store hours. Delivery hours are subject to store operating hours, which includes holidays.

To make sure you get your delivery as scheduled, we recommend—
  • Turning on notifications for the Instacart app
  • Keeping an eye out for text messages and phone calls from your Instacart shopper
  • Leaving helpful instructions for parking, gate codes, or other clues to find your home.

At the moment, Instacart does not currently accept Fortinos gift cards as a form of payment.
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